Request Reviews - Want a Review

QR Code

Download and print QR codes for convenient access to your review link.
Ideal for placement in various locations such as:
- In-store/office posters
- Table tents, tabletops
- Front door/window
- Point of sale, checkout counter
- etc

Important Note:

If you edit the review link or change your domain, remember to reprint the QR codes for accurate functionality.

Sending an Email Request

On the email request page, enter the customer’s name and email addrress.
- Note: The sender’s name should not include special characters.
- If you upload a CSV. Upload a CSV file that contains recipient names and email addresses in 2 columns: name, email.
- No spaces are allowed in the number.
- Only the landing URL is allowed in the template.
Check the option “I have consent to send messages to this contact.“
Click “Request a Review” to send your review.

Note: You will get the below error message if you fail to follow the guidelines.

Send Whatsapp Request

Using a Computer

Open your WhatsApp via this link: https://web.whatsapp.com/ on the same browser where you have the app open.
In the app under “Whatsapp Requests,” enter the customer’s name and their telephone number (ensure to include the prefix in the telephone number).
Check the option “I have consent to send messages to this contact.”
Click “Request a Review” to send your review.

On the window/tab that opens, click “Continue to Chat.”

Choose “Use WhatsApp web.” Clicking “WhatsApp web” will display a starting chat message.

Once your WhatsApp messages are loaded, send your request.

Using a phone

Confirm that pop-ups are enable on your phone browser.

In the app under “Whatsapp Requests,” enter the customer’s name and their telephone number (ensure to include the prefix in the telephone number).
Check the option “I have consent to send messages to this contact.“
Click “Request a Review” to send your review.

Whatsapp on your phone will load with the message ready to be sent.

Note:

At the moment you can only send one message at a time.
You will get the below error message if you fail to follow the guidelines when entering the phone number.

Send SMS Request

On the SMS page, enter the customer’s name and telephone number.
- Note: The sender’s name should not include special characters, and the number should include the prefix/country code (e.g., +1 for USA country code).
- If you upload a CSV. Upload one that contains recipient names and numbers in 2 columns: name, number. The number must have no spaces and must include the country prefix with the +. Example: +15555555555. Please be aware that the maximum supported length for csv files is 100.
- No spaces are allowed in the number.
- Only the landing URL is allowed in the template.
Check the option “I have consent to send messages to this contact.“
Click “Request a Review” to send your review.

Note: You will get the below error message if you fail to follow the guidelines.