Review Replies

Manual Reply

  • You can manually craft your response and post it.

AI-Powered Reply

  • In addition to crafting your responses manually, leverage our AI Reply feature.
  • Utilizing cutting-edge AI technology, our platform generates responses for your reviews, streamlining your time and effort.
    • Click “Reply” on a review.
    • Select “AI Reply” to automatically generate a response.
    • If you desire a fresh response, a simple click on the “reload” button prompts the AI to generate a new reply.
    • Send the reply.

Review Updates

  • The platform feed automatically updates four times a day, showcasing the latest reviews.

Force update

  • You can also force update the individual integrated review platforms as follows:
    • Navigate to Settings then Integrations
    • Click the edit button on the integration you want to update
    • Press the update icon in the top right.

Review Dashboard

Reviews Overview – Left Sidebar:

  • In the Reviews section’s left sidebar, find an organized list of integrated platforms, complete with ratings and review counts.

Search and Filter – Right Sidebar:

  • On the right sidebar, utilize a search function to find specific reviews by entering keywords.
  • Filter reviews based on AssessmentTypeAnswer, and Date.

Toggle “All Businesses” – Right Sidebar:

  • On the right sidebar, conveniently toggle the “All Businesses” button to view reviews for all your businesses.

Middle Section – Business Reviews:

  • The central section displays all reviews for the selected business. The dashboard provides you with a comprehensive opportunity to monitor and respond to all reviews directly from the platform.